The European Commission is providing a platform for online dispute resolution (OS), that can be found at http://ec.europa.eu/consumers/odr/ . You can also contact a approved ADR (Alternative Dispute Resolution) Provider in Portugal.
Customers residing in Portugal can also contact the approved ADR (Alternative Dispute Resolution) provider of their area.
Tel.: (+351) 213 847 484; E-mail: cniacc@unl.pt
Tel.: (+351) 289 823 135; E-mail: cimaal@mail.telepac.pt
Tel.: (+351) 239 821 690/289. E-mail: geral@centrodearbitragemdecoimbra.com
Tel.: (+351) 218 807 000 / 218807030.
E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
Tel.: (+351) 225 508 349 / 225 029 791; E-mail: cicap@mail.telepac.pt
Tel.: (+351) 253 422 410; E-mail: triave@gmail.com
Tel.: (+351) 253 617 604; E-mail: geral@ciab.pt
Morada: Rua Direita, 27 - 1º Andar, 9050-405 Funchal; E-mail: centroarbitragem.sras@gov-madeira.pt
For more information contact the Consumer Portal at www.consumidor.pt.